Terms of Service

Agreement to terms

By accessing or using the Endless Customers website (endlesscustomers.com) or any of our products, services, or content, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

Endless Customers is a brand of IMPACT, located at 125 Commerce Court, Suite 9, Cheshire, CT 06410 ("we," "us," "Endless Customers").

Use of the website

You may use our website for lawful purposes only. You agree not to:

• Scrape, copy, or reproduce site content without written permission
• Use our content, brand, or trademarks in a misleading or unauthorized way
• Attempt to gain unauthorized access to any part of our systems
• Use the site in any way that violates applicable federal, state, or local law

Intellectual property

All content on this site — articles, videos, graphics, the Endless Customers system, course materials, and software — is the property of IMPACT or its licensors and is protected by U.S. and international copyright law. See our Trademark Policy for rules on using Endless Customers marks.

You may share links to our content and quote brief excerpts with attribution, but you may not reproduce full articles, course content, or other original works without written permission.

Services and coaching

Your engagement for coaching, consulting, or other services is governed by a separate services agreement signed at the start of that engagement. These Terms apply to your general use of the website and any free resources, tools, or content we provide.

Third-party links

Our site links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of any external site. Links do not imply endorsement.

Disclaimer of warranties

The website and all content are provided "as is" without warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses. Any advice or information obtained through the site does not constitute professional legal, financial, or business advice — consult a qualified professional for those matters.

Limitation of liability

To the fullest extent permitted by law, Endless Customers and IMPACT shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the site or our services. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

Governing law and disputes

These Terms are governed by the laws of the State of Connecticut, USA, without regard to conflict-of-law principles. Any dispute arising from these Terms shall be resolved exclusively in the state or federal courts located in New Haven County, Connecticut, and you consent to that jurisdiction.

Changes to these terms

We may update these Terms. Material changes will be communicated by email or prominent site notice. Continued use of the site after changes take effect constitutes your acceptance of the updated Terms.