Past Events

Eight Years of Being in the Room

From 500 marketers in Hartford in 2018 to Endless Customers Live today — every past conference, with real dates, speakers, and session recordings in the IMPACT+ community.

The Archive

Every Event, Newest First

Same conference, two names: IMPACT Live became Endless Customers Live in 2026, alongside the book. Recordings live in the IMPACT+ community — free sessions for everyone, full libraries for Pro members.

Recap on this site
Mar 30 – Apr 1, 2026 · Rosemont, IL

Endless Customers Live 2026

The first event under the Endless Customers name, at the Loews Chicago O'Hare Hotel — 350+ attendees, the 4 Pillars live, and AI Day. Full recap, photos, and free session recordings.

See the recap →
Aug 18–20, 2025 · Hartford, CT

IMPACT Live 2025: Hartford

Three days at the Hartford Marriott Downtown. Speakers included Marcus Sheridan, Chris Duprey, Allison Belles, Brian Casey, and client stories from Southwest Exteriors, ThoroughCare, and Custom Built.

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Apr 14–16, 2025 · Rosemont, IL

IMPACT Live 2025: Chicago

At the Loews Chicago O'Hare Hotel. Free sessions in the community include episodic content, one-to-one video, and the fundamentals of Endless Customers.

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Oct 14–16, 2024 · Hartford, CT

IMPACT Live Fall 2024: Hartford

The fall edition at the Hartford Marriott Downtown — the event's return to its home state.

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Apr 15–17, 2024 · Chicago, IL

IMPACT Live 2024: Chicago

Full session recordings for Pro members in the IMPACT+ community.

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2023

IMPACT Live 2023

Full session recordings for Pro members in the IMPACT+ community.

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2022–2023

They Ask, You Answer Summits

The summit series from the They Ask, You Answer era, including the Spring 2023 Summit at Convene in Chicago (May 15–17) with Marcus Sheridan, Chris Duprey, and Zach Basner.

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Aug 6–7, 2019 · Hartford, CT

IMPACT Live 2019

Two days at the Connecticut Convention Center — innovative minds in digital sales and marketing under one roof.

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Aug 7–8, 2018 · Hartford, CT

IMPACT Live 2018

Where it all started: 500+ marketers and business leaders, with keynotes from Marcus Sheridan, Ann Handley, David Meerman Scott, Paul Roetzer, and HubSpot co-founder Dharmesh Shah.

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The Next Chapter Is Hartford

Endless Customers Live returns October 5–7, 2026 — then Chicago in April 2027.